Privacy Policy for Moray Cryopen Clinic

This privacy policy applies between you, the user of this website, and Moray Cryopen Clinic, the owner and provider of this website. Moray Cryopen Clinic takes the privacy of your information very seriously. This privacy policy outlines how we collect, use, and protect any data provided by you or collected via your use of our website: www.moraycryopenclinic.com. Please read this policy carefully.


Definitions and Interpretation

In this privacy policy, the following definitions are used:

  • Data: all personal information that you submit to Moray Cryopen Clinic via the website. This includes any data defined under the UK General Data Protection Regulation (UK GDPR).

  • Cookies: small text files placed on your computer or device when you visit parts of the website.

  • Moray Cryopen Clinic, we, or us: the business trading as Moray Cryopen Clinic, operated by Sandra.

  • User or you: any third party who accesses the website and is not employed by Moray Cryopen Clinic or acting in the course of their employment.

  • Website: the website you are currently using, www.moraycryopenclinic.com, and any sub-domains of this site unless excluded by their own terms.

Unless the context requires otherwise:

  • The singular includes the plural and vice versa.

  • References to “including” mean “including without limitation”.

  • Headings are for reference only and do not affect interpretation.


Scope of this Privacy Policy

This policy only applies to the actions of Moray Cryopen Clinic and users in relation to this website. It does not apply to third-party websites accessible through this website, including social media platforms.


Data We Collect

We may collect the following personal data:

  • Name

  • Contact details (email address and telephone number)

  • Any other information you provide via our contact form or during consultations


How We Use Your Data

We act as the data controller under UK GDPR. We may use your data for:

  • Responding to enquiries

  • Managing appointments

  • Internal record keeping

  • Improving our services

We store your data securely and retain it only as long as necessary, typically no longer than 12 months unless required for legal or medical reasons.


Sharing Your Data

We will not sell or rent your data. We may share your data:

  • With service providers who help us operate the website (e.g., website hosting)

  • If required by law or to comply with legal obligations


Third-Party Websites and Services

Our website may include links to other websites. We have no control over these websites and are not responsible for their content or data policies. Please review their privacy policies before providing any personal data.


Cookies

Our website uses cookies to enhance your experience. Cookies allow us to:

  • Understand how users interact with our site

  • Improve site performance

  • Store user preferences

Types of cookies we use:

  • Strictly necessary cookies – essential for website functionality

  • Performance cookies – used for analytics and site usage insights

  • Functionality cookies – remember your preferences for future visits

You can manage or disable cookies via your browser settings. Please note that disabling cookies may affect your user experience.


Your Rights

Under UK GDPR, you have the right to:

  • Access the personal data we hold about you

  • Request correction or deletion of your data

  • Restrict or object to processing

  • Withdraw consent at any time

To exercise your rights, please contact us at:
📧 cryopen70@gmail.com


Security

We take reasonable precautions to protect your data using appropriate technical and organisational measures. However, internet-based transmission is not completely secure, and we cannot guarantee the security of data transmitted to the website.


Changes to This Policy

We may update this privacy policy from time to time to reflect changes in the law or our practices. Any updates will be posted on this page. Your continued use of the website after any changes means you accept the revised policy.


Contact

If you have any questions or concerns about this privacy policy, you can contact us at:
Moray Cryopen Clinic
📧 cryopen70@gmail.com